We are changing the way we operate
Please read!

Firstly, we would like to thank you all for the support shown in this difficult time, we can not be more appreciative. 

 

To try and keep you and our staff as safe as possible, we have had to change a few things.

When are we re-opening? 

In line with government guidance we are open!  From the 19th of July we are making some changes. There is no need to book for general admission however we do have an occupancy counter on our main page so you can see how busy the centre is at any one time so you can make a judgement call about when to come down.

Our staff are 100% Covid compliant and look great in masks!

new changes

FAQs

I have had the vaccine, do I still need to wear a mask?  - It's up to you but we aren't enforcing it.

Will I need to renew my membership if it ran out in the lockdown? - Nope! If your membership expired throughout the lockdown it will have been paused and will be valid as normal when we reopen.

Do I still need to book? - No.

Adult Coaching? - Yes we 'Beginners & Intermediate' classes every Monday, spaces are limited but you can book on our bookings page.

Kids Coaching? - Yup! Our NIBAS classes and kids club run on a Saturday morning, you can book online now!

Birthdays and Group Coaching - We now do birthday groups and team building sessions. Please do get in touch if you want more info. 

BOOKING SYSTEM - Following new government guidelines we have changed our booking system so it is only for classes with limited spaces. BOOK HERE!

CASHLESS TRANSACTIONS - To help reduce the risk to our staff and yourselves, we will only be accepting card or contactless payments for any items bought from the centre. 

CHANGING ROOMS & SHOWERS - These facilities are available.

MEMBERSHIPS - All of our memberships were frozen on the day the doors closed. They will be unfrozen on the day the doors open! Please remember you will still have to book a spot to climb. 

HYGIENE STATIONS - We will be advising all of our climbers to sanitise their hands on arrival and exit. We have also installed hand sanitising stations throughout the centre for customers to use. Our staff will be regularly cleaning all high contact areas such as door handles, reception desks, WCs and the cafe to ensure increased levels of hygiene are maintained throughout the centre.

SOCIAL DISTANCING - All climbers must adhere to the government's social distancing guidelines wherever possible when in the centre. We have put up posters around the centre to make sure that our community understands what that means in the context of our wall. 

CHALK AND RENTAL SHOES - There has been a lot of discussion around what chalk is acceptable in the current climate, we have decided to allow all forms of chalk but would recommend liquid chalk if you are able to use it comfortably. At this time we will be unable to rent out chalk bags, however we will be able to rent out hire shoes. These will have to be worn with socks by all participants and will be sanitised both inside and out after every use.

MASKS - Following government guidance we are not enforcing mask wearing however if you can please do as it is still recommended.